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Troubleshooting
Solve common problems with your account
The Credit Card Error Guide
So, you did all the right steps. You filled out your info. You pressed “donate”. And you got an error message. Never a pleasant experience. We’ve written this guide to help you decipher what exactly is going on with your card. In general, the best things to do when you get an error is to double check that all the information is correct, and if that doesn’t help, to try a different card. If neither of those things work, we’re probably looking at a bigger issue here, that lots of other peop
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Why We Don't Support Internet Explorer
In the early 2000's Microsoft's Internet Explorer was used in 95% of all computers, and it came as the default browser in most Windows PCs. Since then though, Internet Explorer has been plagued by bugs, performance problems, and security issues, and now less than 10% of all internet users use Internet Explorer. At this point, Microsoft does not support Internet Explorer at all, making it an outdated browser that is susceptible to security and stability bugs. We have chosen not to support Inter
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